Privacy Policy
At Cliquin.com, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, and safeguard your data. By using our website, you agree to the terms of this policy.
1. Data Collection
We collect the following types of personal information when you use our website:
- Personal Information: Name, email address, phone number, shipping address, and payment details.
- Transaction Information: Details of products purchased, order history, and payment information.
- Browsing Data: Information about how you use our website, including cookies, IP address, and device type.
We collect data through forms, cookies, and directly from your interactions with our site.
2. Data Usage
We use your personal data for the following purposes:
- To process your orders and provide you with customer service.
- To send you updates about your order status and shipping details.
- For marketing communications, such as promotional offers and newsletters (only if you opt-in).
- To improve your shopping experience by analyzing website traffic and user behavior.
We do not sell or trade your personal information with third parties.
3. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
- Data related to orders will be retained for accounting and legal compliance purposes.
- Personal data can be deleted upon request unless it conflicts with legal requirements.
4. Data Protection
We take reasonable precautions to ensure that your personal information is protected:
- Encryption: We use secure encryption technologies for payments and data transmission.
- Secure Servers: Customer data is stored on secure servers with restricted access.
- Compliance: We comply with relevant data protection laws and ensure that third-party services also adhere to security standards.
5. Third-Party Services
We may share your data with third parties only when necessary for order processing:
- Payment Gateways: We use Razorpay and PhonePe to process online payments.
- Shipping Partners: Your shipping details are shared with our delivery partners, including Amazon Shipping and ShipRocket.
- These third parties are given only the information needed to perform their specific services and are obligated to protect your data.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and improve our website functionality:
- Cookies: Small data files stored on your device to remember your preferences and track website usage.
- Analytics: We use third-party services, such as Google Analytics, to track user behavior and improve our services.
You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use some features of our site.
7. Customer Rights
You have the following rights regarding your personal data:
- Access: You can request details of the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to any legal obligations we have to retain it.
To exercise any of these rights, please contact us at Support@Cliquin.com.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
We will notify you of any significant changes by posting the updated policy on this page. Your continued use of the website after any changes will signify your acceptance of the updated terms.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or the handling of your data, please contact us at:
- Email: Support@Cliquin.com
- Phone: +91 8744893842
- Address: B - 65A, Khasra No. 30/7, Gali No. 4, Bhagya Vihar, Rani Khera, North West Delhi, Delhi - 110081, INDIA
