Return & Refund Policy

At Cliquin.com, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a simple and hassle-free return and refund process. Please review our policy below for more details.

1. Return Eligibility

• You can return products within 7 days from the date of delivery.
• Items must be returned in their original condition, along with the Brand box/price tag, original packaging, and invoice.
• Products that are used, damaged, or missing essential components will not be eligible for return.

2. Initiating a Return

To initiate a return:

• Fill out our Refund/Return Request Form available on our website.
• Alternatively, contact us via email at Support@Cliquin.com or by phone at +91 8744893842 for return-related inquiries.

Our team will guide you through the return process and arrange for the product to be collected from your address.

3. Refund Process

• Once we receive and inspect the returned item, we will process your refund.
• Refunds will be processed through the original payment method used at the time of purchase for prepaid orders.
• Refund processing time is typically 7-10 business days from the date we receive the returned product.

4. Return Conditions

To ensure your return is accepted:

• The item must be returned with all original packaging, accessories, and the invoice.
• The product must be unused and in its original condition.

We encourage customers to carefully repack the item to avoid damage during return transit.

5. Non-Returnable Items

Some products are not eligible for returns. These include:

• Personalized or custom-made products
• Items purchased during clearance sales, unless they arrive damaged or defective

6. Exchanges

If you wish to exchange a product:

• Follow the same steps as initiating a return.
• Exchanges are subject to stock availability. If the desired item is out of stock, we will process a refund instead.

7. Return Shipping

We offer free return shipping for all eligible returns made within the 7-day return window. Once your return request is approved, we will arrange for a courier to collect the item at no cost to you.

8. Damaged or Defective Products

In the rare event that you receive a damaged or defective product:

• Please contact us immediately at Support@Cliquin.com and provide pictures of the damaged product.
• We will arrange for a replacement or full refund at no additional cost to you.

9. Contact Information

For any return or refund-related inquiries, please contact us at:

• Email: Support@Cliquin.com
• Phone: +91 8744893842